Customers

Committed to protecting the planet through sustainable operations, innovative solutions and responsible resource management.

Customer Partnerships

We live in a world full of opportunities — to improve efficiency, create positive change and protect people and the planet. Solenis partners with its customers to provide customized solutions, expert insights and unmatched service. We innovate with purpose, helping businesses operate sustainably and prepare for the future.

Right People 

Fielding one of the world’s largest field and service teams in our industry, Solenis works hand in hand with customers to provide practical solutions for water treatment, process improvement and hygiene challenges. These experts deliver superior value by providing solutions to challenges and identifying opportunities to manage natural resources such as water, energy and / or fiber as well as minimizing waste and greenhouse gas emissions and improving customers’ ability to design and manufacture their products in a more environmentally responsible way.

Right Experience 

Developing and maintaining the best problem-solving team in the industry requires continuous focus on attracting and retaining talented individuals and ongoing training. Every Solenis employee is required to commit 5% of their time to training and development annually in order to continuously upgrade their skills.

Right Technology 

Our world-renowned R&D team of more than 400 scientists and researchers delivers innovative and sustainable solutions that enable our customers to conserve natural resources and minimize waste in their operations. By working together, we help customers achieve their sustainability goals and tackle global water and hygiene challenges.

Safety At Customer Sites

Solenis works diligently to promote a strong safety culture, both at our own sites and at customer sites. In fact, our strong safety record is a key reason why customers choose Solenis over competitors. They know that our commitment to safety translates into fewer at-risk behaviors and lower accident rates. 

Safety inspections/assessments on equipment and the associated work environment are performed by account representatives, Corporate Safety specialists, and Solenis technical advisors. These inspections enable Solenis to better protect employees who are visiting a customer site. It also helps protect the customer’s employees and others at the site who are working at or near Solenis products and equipment. The areas typically assessed during a safety inspection include: 

  • Availability of Safety Data Sheets and date of last update
  • Proper labeling of product feed lines and equipment
  • Reliability of storage tanks
  • Integrity of chemical transfer pumps and equipment
  • Status of general housekeeping
  • Availability of first aid and personal protective equipment
  • Status of bulk unloading stations 

After performing a safety inspection, a formal report is created documenting findings and recommendations for improvement to meet regulatory requirements as well as Solenis' best practices. Our team members then collaborate with customers to make necessary improvements to Solenis feed systems as well as the work environment. These recommended corrections are tracked to completion. 

Performing regular safety inspections is critical to maintaining safe working environments and keeping sites productive.